How do I manually flash the firmware on a Datto Networking D200 router?

Question

How do I manually flash the firmware on a Datto Networking D200 router?

Environment

  • Datto Networking D200 router

Answer

This article discusses the procedure for flashing the D200 router's firmware, an important step to prepare a new unit for installation and troubleshoot problem states. Use this article to download the necessary flash utilities and walk through the flashing process.

Procedure

  1. Download and install WinPCap (external link). You do not need to do so if you are using Linux.
    If the network devices are not visible initially, restart your computer and try again, some computers require a restart before the network devices will show
  2. Download the version 1.3.2 flash utility for Windows (external link) or Linux (external link).
  3. Connect the machine to which you downloaded the flash utility to the D200 router's WAN port.
  4. Open a Windows command prompt window and navigate to the flash utility's directory.
  5. Run the utility with no options selected. The utility will show a list of PC network interfaces. Find the appropriate Ethernet interface and note its option number.
  6. Rerun the utility with the option number of your Ethernet interface selected.

If the flashing process does not begin immediately, power cycle the router to force the process.

Additional Resources