Provisioning User Licenses

NAVIGATION  Partner Portal > Networking Status > Network Manager > Manage > Secure Edge > Provisioning

The article explains how to provision Secure Edge user licenses through Network Manager. These can be used with a new subscription or with a currently unassigned subscription. Confirm the user has the proper permissions to view and purchase with: Users page.

For details about how to purchase a Secure Edge appliance, refer to Purchasing the Secure Edge appliance. To learn how to modify existing Secure Edge subscriptions, refer toCanceling service and removing subscribers.

BEFORE YOU BEGIN  Before you begin this process, ensure that you have configured your authentication provider as described in the Authentication Settings section of Configure your Cloud Gateway. If you do not do so, the softclient activation will fail.

Invite users

  1. Navigate to portal.dattobackup.com

  2. Log in with your Partner Portal credentials.

  3. From the header menu, select Status > Networking Status.

  1. Select the name of a Network or Launch Network Manager, to load the Networking Manager.

  1. From the left navigation menu, select Secure Edge to expand the options available.

  1. Select Provisioning.

  2. Select Invite Subscribers to open the Buy Datto Secure Edge pane.

  3. From the tabs listed at the top, select either Unassigned Subscriptions to use as previously purchased subscription, or Buy New Subscriptions.

    The number and type of available subscriptions will be listed at the top.

    1. Fill out the new subscriber's information with:

      • Email: Enter the email address of the user to be invited to the service.
      • Subscription Type: Select the type from those available in the dropdown menu.
      • Commitment Term: Select the term from those available in the dropdown menu.
      • Add/Remove: Click add to confirm the choice and update the current available subscription count. Doing so will allow you to add additional users if more unassigned subscriptions remain.

    1. If the users will have access to the Secure Edge platform's software, check the Send download link and instructions box. If they'll only be connecting to the appliance and not using the software, you can leave the box cleared.

    1. Acknowledge the terms and conditions. Then, click Assign Subscriptions.

    2. Your new subscribers will receive welcome emails that include the organization code and a link to download the Secure Edge software. They'll need to follow the workflow described in Datto Secure Edge software client: User Installation guide, to complete the activation process.

    This allows users to be added without previously purchasing the subscription. Each user will still need its own subscription, to be selected with the invitation.

    1. Select your Subscription Type, followed by the Commitment Term from the options available.

    2. In the Add Users field, enter the email addresses of the users you'd like to invite to the service. To input multiple users, add each on its own line.

    1. When you've finished creating your invitation list, click Add Users. The list of subscribers to invite will populate below for review. Here any can also be removed before continuing if needed.

    2. If the users will have access to the Secure Edge platform's software, check the Send download link and instructions box. If they'll only be connecting to the appliance and not using the software, you can leave the box cleared.

    1. Acknowledge the terms and conditions. Then, click Confirm.

    2. Your new subscribers will receive welcome emails that include the organization code and a link to download the Secure Edge software. They'll need to follow the workflow described in Datto Secure Edge software client: User Installation guide, to complete the activation process.